Child Protection

Child abuse and neglect is Australia's most significant social problem.  Last year over 30,000 Australian children were proven to have been abused or neglected.

The term 'child abuse' includes:

  • Physical abuse: non-accidental aggressive act towards a child including slapping, shaking, punching, kicking etc.
  • Psychological abuse: includes rejecting, ignoring, terrorizing and/or not providing emotional support and care.
  • Sexual abuse: any sexual activity between a child and an adult or older person (5 or more years older).
  • Neglect: failure to provide for a child's basic needs, including not enough food, shelter, clothing, supervision, medical attention etc.
  • Witnessing Family Violence: a child being present, either hearing or seeing, while a parent or sibling is subjected to physical, sexual or psychological abuse or is exposed to damage caused by the abuser. 

For more information, please visit:

Keeping them Safe - Preventing Child Abuse and Neglect

Who can I call?

Child Abuse Prevention Service (CAPS)  
Phone:  1800 688 009
Description: A 24 hour, free and confidential telephone support line with the aim of alleviating child abuse in all its forms. We provide information, support, crisis intervention and referral to parents, carers and concerned members of the community.


Phone:  1800 114 474 
Description: Bravehearts provides counselling and support to children and young people who have experienced, or are at risk of, child sexual assault. This program also provides support for clients' non-offending family members.


Advocates for Survivors of Child Abuse 
Phone:  1300 657 380
Description: An Australia-wide support network that helps to break down the sense of isolation and alienation many survivors feel.


Community Services (formerly DoCS) helpline 
Phone:  132 111
Description: Promotes the safety and wellbeing of children and young people and works to build stronger families and communities.


Phone:  9211 0224
Description: NAPCAN seeks to resource and network child welfare professionals and practitioners working to prevent child abuse and neglect from happening before it starts, through the provision of parenting brochures, training, support networks and information.


Child Abuse Report Line
Phone:  1800 066 777
Description: A 24 phone support service for child abuse.

Groups in Macarthur 

Kids Between 
Phone:  1300 130 225
Description: A group for children whose parents have separated or divorced. Located in Campbelltown


Kids Time 
Phone:  1300 130 225
Description: A group for primary aged children who have witnessed domestic violence in their homes 


Macarthur CatholicCare Foster Care
Phone:  4628 0044
Description: Fosters children aged between 0-12 years who for one reason or another cannot live in their own family home.